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Home»Social Media»Trump’s Victory Underscores the Influence of Online Sentiment
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Trump’s Victory Underscores the Influence of Online Sentiment

Press RoomBy Press RoomDecember 20, 2024
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The Resurgence of Disinformation and the Triumph of Chaos: A Deep Dive into the 2024 US Election

The 2024 US presidential election delivered a shocking verdict: Americans, fully aware of Donald Trump’s tumultuous past, opted for the promise of chaos over the stability of the status quo. This outcome, with Trump’s return to the presidency, raises profound questions about the role of disinformation, the evolving media landscape, and the ability of political parties to truly listen to the electorate. The election serves as a stark reminder of the fragility of democratic processes in the face of manipulated information and the exploitation of societal anxieties.

The seeds of this outcome were sown years ago, with the 2016 election highlighting the vulnerability of the digital public sphere to misinformation. Foreign interference, exemplified by the Internet Research Agency’s disinformation campaign, and the proliferation of "fake news" designed for ad revenue, exploited societal divisions and the gullibility of certain segments of the population. The subsequent rise of disinformation studies and the efforts of social media platforms to combat misinformation, while initially promising, ultimately proved insufficient to stem the tide.

The 2020 election saw social media platforms take a more aggressive stance against misinformation, including blocking dubious health advice related to COVID-19 and deplatforming anti-vaccine advocates. However, this approach sparked a political backlash, with accusations of censorship from those who saw these actions as politically motivated. The controversy surrounding Hunter Biden’s laptop further fueled concerns about censorship, with claims that platforms suppressed information damaging to the Biden campaign. This narrative, amplified by figures like JD Vance, cast doubt on the integrity of the election results.

In contrast to the vigorous efforts to combat misinformation in 2020, the lead-up to the 2024 election witnessed a significant shift. Platforms that had previously banned Trump and actively fought disinformation became far less proactive. Mark Zuckerberg’s admission of regret over complying with government requests to remove COVID-19 content and YouTube’s decision to reinstate false claims about the 2020 election signaled a retreat from earlier commitments. Elon Musk’s takeover of Twitter (now X) further exacerbated the situation, with the platform welcoming back disinformation spreaders and actively promoting conspiracy theories. This transformation marked a fundamental shift: disinformation, once seen as a bug, became a feature.

This shift coincided with a growing recognition of the profitability of partisan content. Figures like Joe Rogan, with his massive podcast audience and endorsement of Trump, became highly valuable assets for platforms like Spotify. The rise of podcasts as a dominant media format, particularly among younger voters, further amplified the influence of partisan voices. Both Trump and Harris engaged with podcasters, recognizing their reach and influence, but Trump’s meandering, unstructured style seemed better suited to the podcast format than Harris’s more traditional approach.

The 2024 election highlighted the increasing tendency towards ideological isolation within echo chambers, where individuals consume only information that reinforces their existing beliefs. The debate surrounding the role of platforms in combating misinformation often overlooked the crucial question of whether diversity of viewpoints should be actively promoted within social media spaces. Trump’s success in reaching disengaged voters by entering their echo chambers underscores the importance of understanding how digital media facilitates social listening – the ability to understand and respond to the concerns and anxieties of a diverse electorate.

The Democratic Party’s failure in 2024 can be seen, in part, as a failure to listen. They failed to gauge the lack of enthusiasm for a second Biden term, the desire for a contested primary, and the economic anxieties of voters struggling with rising costs. Listening at scale is a fundamental challenge in a democracy, and social media offers the potential to understand shifts in public sentiment that traditional methods may miss.

While Trump’s constant pronouncements may make him seem like a poor listener, his constant online presence suggests a different kind of engagement. Through his activity on Truth Social, Trump conducts a constant dialogue with his followers, gauging their reactions and refining his message. His rallies and online pronouncements serve as a form of A/B testing, allowing him to identify effective lines of attack and resonant themes. This continuous feedback loop, while limited, may have provided him with a crucial advantage over the Democrats, who seemingly failed to grasp the depth of economic anxiety driving voter choices. The resurgence of Trump, therefore, is not just a testament to his personal appeal, but a reflection of the shifting media landscape, the weaponization of disinformation, and the failure of traditional political strategies to adapt to the new realities of the digital age.

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