Measuring the Societal Ripple Effect of Research: A New Approach Using Social Media
In an era where the impact of scientific research extends beyond academic journals and into the public sphere, effectively gauging its societal relevance has become paramount. A recent study spearheaded by Ramon Flecha and his team at the UB School of Sociology introduces a novel methodology, Social Impact through Social Media (SISM), and the Social Impact Coverage Ratio (SICOR), to assess the social impact of research shared on prominent social media platforms like Twitter and Facebook. This innovative approach aims to bridge the existing gap in evaluating social impact, addressing the limitations of traditional methods and harnessing the power of social media to capture a broader perspective on research’s influence.
The development of SISM, commissioned by the European Commission’s DG Research, was a response to the growing need for robust methodologies to measure the societal impact of research, particularly in the context of Horizon Programmes. SISM played a crucial role during the early stages of the COVID-19 pandemic, facilitating the dissemination of vital evidence about the virus through Western and Chinese social networks. Its versatility has since been demonstrated in various research fields, underscoring its potential as a valuable tool for assessing societal impact.
The core principle of SISM lies in its ability to capture both quantitative and qualitative evidence of social impact disseminated through social media. SICOR, a key component of the methodology, quantifies the percentage of tweets and Facebook posts that directly or indirectly indicate the actual or potential social benefits of specific research projects. This metric provides a tangible measure of how research resonates with the public and generates discussions around its potential societal contributions.
The study, encompassing ten diverse research projects, reveals intriguing insights into the dynamics of social impact communication on these platforms. While the overall SICOR across the analyzed tweets and posts stands at a modest 0.43%, indicating that only a small fraction explicitly mentions social impact, the variation among projects is significant. Some projects boasted a SICOR as high as 4.98%, showcasing their effectiveness in conveying societal benefits, while others showed no discernible evidence of social impact on these platforms. This disparity highlights the crucial role of communication strategies in amplifying the social impact narrative surrounding research.
This research underscores the importance of social media as a valuable channel for disseminating evidence of social impact. Users act as intermediaries, organically spreading information and amplifying the visibility of research with societal implications. By engaging with research on these platforms, the public contributes to a broader understanding and appreciation of its potential benefits. However, the relatively low overall SICOR suggests that researchers and institutions need to adopt more proactive strategies to communicate the social relevance of their work effectively.
Ultimately, the study advocates for continuous refinement of methodologies designed to measure social impact. By fostering a more robust dialogue between science and society, researchers can enhance the visibility and relevance of their work. This includes actively engaging with the public on social media platforms, tailoring their communication to highlight societal benefits, and encouraging wider dissemination of research findings beyond academic circles. By embracing these strategies, researchers can contribute to a greater understanding of the societal value of their work, fostering public trust in science and promoting its application for the betterment of society. The development of SISM and SICOR marks a significant step towards establishing more comprehensive and nuanced approaches to evaluating the societal impact of research, paving the way for more impactful and socially relevant scientific endeavors. These tools empower researchers to not only demonstrate the scientific rigor of their work but also its potential to address real-world challenges and contribute to positive societal change. As the research landscape continues to evolve, innovative methodologies like SISM will play an increasingly crucial role in bridging the gap between science and society, ensuring that research serves its ultimate purpose: the advancement of human knowledge and well-being.