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Home»Disinformation»Strategic Communication and Counter-Disinformation: Lessons from Ukraine’s Approach for Europe and the World.
Disinformation

Strategic Communication and Counter-Disinformation: Lessons from Ukraine’s Approach for Europe and the World.

Press RoomBy Press RoomMarch 13, 2025
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Boston, MA—March 4, 2025: A Clarion Call from the Front Lines of the Information War: Lessons from Ukraine for Global Democracy

The ongoing conflict in Ukraine has tragically transformed the nation into a battleground not only for physical territory but also for the very fabric of truth. Recent political maneuvering within the United States has further complicated the narrative, echoing Kremlin talking points that portray Ukraine as the aggressor and question the legitimacy of its struggle. This distortion of reality highlights the urgent threat posed by disinformation and the critical need for robust strategic communications (StratCom) to defend democratic values. Ukraine’s firsthand experience offers invaluable lessons for other nations facing similar threats.

Ukraine’s Proactive and Adaptive StratCom Approach: A Model for Resilience

Even before the full-scale invasion in 2022, Ukraine recognized the danger of disinformation. The establishment of specialized bodies like the International Center for Combating Disinformation and initiatives like the media literacy program "Filter" laid the groundwork for a proactive defense. Following the invasion, rapid innovation, fueled by Ukrainian startups developing AI-powered tools, enabled the detection and countering of harmful narratives. Crucially, the collective voice of everyday Ukrainians, amplified through social media, became a powerful tool for countering Russian propaganda with authentic stories of resilience and resistance. Civil society initiatives like the PR Army played a pivotal role in connecting witnesses and experts with international media, shaping global perceptions of the conflict.

The Power of Cross-Border Collaboration and Urgent Action in the Face of Hybrid Warfare

The interconnected nature of the digital age necessitates a global approach to combating disinformation. The spread of Russian influence operations beyond Ukraine’s borders underscores the need for international collaboration and the sharing of best practices. While transatlantic partnerships remain vital, recent shifts in US foreign policy emphasize the importance of European democracies developing autonomous defense mechanisms. The NATO StratCom Center of Excellence and initiatives in countries like Latvia and Lithuania offer examples of effective strategies. Agility and a sense of urgency are paramount in responding to the rapidly evolving tactics of authoritarian adversaries. Democracies must adopt a flexible approach, adapt quickly, and embrace long-term strategies like Finland’s emphasis on media literacy within its education system.

Proactive Strategies, Crisis Preparedness, and the Importance of Trust-Building

Hybrid warfare demands proactive strategies and comprehensive crisis preparedness. National governments, local municipalities, and NGOs must develop contingency plans for information and cyber attacks, building resilience and anticipating threats. Sweden’s “In Case of Crisis or War” campaign exemplifies effective pre-bunking, preparing citizens for potential emergencies and reinforcing national unity. Proactive measures prioritize building trust within society, addressing vulnerabilities before adversaries can exploit them. Preemptive narratives that resonate emotionally and authentically are more effective than simply debunking falsehoods. The truth must be established proactively, taking advantage of emotional framing and leveraging various communication channels.

Confronting the Scale and Sophistication of State-Sponsored Disinformation

The scale of Russia’s investment in state propaganda, estimated at $1.42 billion in its 2025 budget, demonstrates the magnitude of the challenge. This funding fuels a vast network of actors engaged in disseminating disinformation through traditional media, cultural diplomacy, and unmoderated online platforms. The increasing use of AI, reputation management firms, and micro-influencers to manipulate online discourse requires a comprehensive defense strategy. A collective defense mindset, involving collaboration between governments, platforms, media, and civil society, is crucial for effectively countering these sophisticated tactics. Adopting a shared language of situational awareness, drawing on frameworks like the Disinformation Analysis and Risk Management (DISARM) model, empowers defenders to identify and mitigate information operations.

A Call to Action: Embracing Innovation and Collaboration to Safeguard Democracy

The information war demands a fundamental shift in the way democracies approach strategic communication. The lessons from Ukraine highlight the need for faster, more proactive strategies incorporating emerging technologies and reaching every segment of society. Harnessing AI for situational awareness and rapid response, while simultaneously safeguarding against its malicious use, is crucial. Policy changes targeting the disinformation-for-hire industry are essential. Investing in authentic content ecosystems, amplified by credible local voices, is vital for rebuilding trust. The information war moves at an unrelenting pace, requiring constant adaptation and a commitment to upholding democratic values through action, not just words. The future of democracy depends on it.

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